FREQUENTLY ASKED QUESTIONS
Damages as a result of incorrect usage, all resulting costs go to the account of the guests (i.e. damaged bumper when parking etc).
If there are damages caused by old age (due to the fact that they´re oldtimer), the costs are covered by Homebound.
CAMPING AND CAMPSITES IN TENERIFE
Upon Arrival each of our guests receive a customized map where we mark the best spots to see, bunk and visit. But whats most crucial to us is, that all our guests treat Tenerife with its people and its surroundings respectfully.
Thats why Tenerife is well-known for its ¨wild camping¨.
At peak of Mount Teide, camping isn´t allowed, but most times tolerated if camper behave quiet, respectful and keep the area tidy.
PAYMENT AND CANCELLATIONS
In case of a cancellation the hire fee, less the 20% of the reservation fee is refunded.
However, the 20% reservation fee is non-refundable in any case.
ARRIVAL AND DEPARTURE
Tenerife counts with 2 airports. One in the North and the other one in the South.
Generally, Homebound is offering a 24h service for each of them. All guests that land in the South are being picked up by Homebound with their Campervan anytime day and night and also being brought back the day of their departure!
All our guests, who arrive in the North (airport North is around an hour and half drive from the South), there are 2 possibilities.
The 1st is the pick-up via Homebound with the Campervan with an additional charge of 80€ (of course 24h service) and the 2nd possibility is, to take the public busline that drives directly between the North to the South.
Arrived in the South, our guests are being picked up with their Campervan right away.
In order to facilitate this progress for our guests, we provide scheduled bus times to make sure all goes swimmingly easy.
FERRY AND OTHER ISLANDS
Homebound is happy to help any guests, who are planning a trip to another island in order to find the right ferry and the correct schedule!
This is important, to guarantee the safety of our guests, as well as avoiding further damages and costs.
This can also be looked up in our T&Cs!
However, any costs that arise due to damages on the car caused by animals are charged to the guest´s account. In Tenerife, there are a few nice beaches, which allow dogs, on others they´re not permitted and on others they´re tolerated!
First of all, Homebound is providing bedding for each guest, but guests are free to bring their own sleeping bags as well.
The weather here in Tenerife is relatively unpredictable. In the winter there is raining more in the mountains and on Mount Teide you will be able to walk through snow usually around January! On the other side, at the same time you will have a summerly situation down near the coastline offering a temperature between 23-28 Degrees!
In the summer, the mountain areas are warm and humid and temperatures of 40 Degrees are reached near the coastline! Up on top of the mountains it can get very windy, that´s why we recommend to always take an extra jacket with you, whenever you want to walk, bunk and camp in the mountains!